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  • About Us
  • Communities
    • River Bend
    • Lantana Ridge
  • Floor Plans
  • Available Homes
  • Contact
    • Contact
    • Customer Care

Customer Care

Home Warranty


StrucSure Home Warranty Benchmark Homes

Our homes include a third-party, insurance-backed 1, 2, and 10 year warranty from StrucSure Home Warranty, one of the nation’s leading providers of new-home warranties.
 



​Your 1, 2 and 10-year combined warranty includes:
-Year 1 coverage:  Workmanship and materials.
-Year 2 coverage: The delivery portion of your systems only. (electrical, plumbing, and heating & A/C)
-10 years on major structural defects.
 
If you have a Customer Care request that falls into one the categories above, please fill out the form below.
 
To learn more about StrucSure Home Warranty and the benefits of having structural warranty coverage, please click here.

All service requests must be sent in one of three ways:
  1. The form below.
  2. By mail: Benchmark Homes, PO Box 700185, San Antonio, TX 78270-0185
  3. By email: customerservice@benchmarkhomes-sa.com
If you choose to mail or email, all information from the form below must be included.
​
(Your phone number and/or email address will not be shared or used for telemarketing. Your information is protected by our Privacy Policy.)


    Warranty Request Form

    Max file size: 20MB
Submit
Benchmark Homes
1000 Central Parkway North, Suite 230
San Antonio, TX 78232
Email: info@benchmarkhomes-sa.com
Main Office: 210-545-4655
Sales Information: 210-278-4772
Greater San Antonio Builder Association Benchmark Homes  | San Antonio
Energy Star Benchmark Homes
Equal Housing Opportunity  Benchmark Homes

All homes are subject to prior sale. Prices, plans, dimensions, features, specifications and material of homes are subject to change without notice or obligation. Square footage is approximate.​
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